There are several different ways in which an organization can provide help:

• Full Representation - by a lawyer or a legal advocate in court or at a hearing at a government agency.
• Brief Advice - in person or over the telephone.
• Legal Clinic - where you can briefly talk to an attorney about your legal proble.
• Pro Se Clinics - where you are shown how you can "help yourself" with a particular legal problem
• Self-Help - educational materials such as factsheets and brochures
• Other - workshops, referrals to private attorneys, and other services.

Note: Not all organizations provide all the services listed. 

Some organizations cannot serve people with incomes higher than their guidelines.  Income guidelines use a percentage of the federal poverty income amount.  ILAW does not guarantee assistance from an organization even if you meet its income guidelines.

Some organizations may make exceptions for seniors, people who are HIV positive, or people experiencing domestic violence.

Some organizations also take into account expenses such as childcare, medical bills and debts.

Some organizations only serve special groups such as:

• Children
• Seniors
• People who are HIV positive or related to those with HIV.
• People experiencing domestic violence.

Be sure to look at these other requirements carefully before contacting an organization.